FREQUENTLY ASKED QUESTIONS
I want to buy a tour for friends or family – do you do vouchers?
Yes we can provide you with a gift voucher. You just need to tell us which tour, how many people and their names, we will invoice you for the cost and then send you a voucher which is valid for 12 months – not refundable for cash. The recipients can contact us when they want to book their tour – we recommend at least a week’s notice so we can get them on the tour and day they want.
Can I take children on tour?
In the off season when numbers are lower you may be able to take your children on a standard tour however, in the summer when tour bookings are at a premium we won’t be able to have children on the standard tours. Do drop us a line though as we may be able to arrange a private tour for your group or multiple families as we try and be family friendly. With younger children we recommend only a half day tour rather than the full day. The Ultimate Day Out is a family friendly tour.
Can I choose the wineries we go to on tour
Most of the year we don’t have preset schedules so we can change our visits to the tastes of our clients. If you are visiting on a cruise ship day or through Jan/Feb this is a little harder as we need to pre book our visits. If you have places you really want to go to you can always ask us about a Private Tour.
Do you pick up from my accommodation?
When you book a tour you have the option of being picked up at a location such as an I Site or your accommodation. To make it easy we have listed a lot of motels that we genereally pick up from, but if your accommodation isn’t listed you can type it in at the check out and we will pick you up there. All central town pick ups are free – but if you are outside of the usual route we may charge a small pick up fee and have to arrange a pick up time so that we can make the tour work – our aim is to get you to the cellar doors as quick as we can so you aren’t driving all around the place.
I’m trying to book a tour for today of early tomorrow and the website won’t let me?
We have cut off times for online bookings. We may still have availability so give us a call and on +64 3 574 2889 and if we have availability we will do our best to get you on a tour.
Can you pick me up form the ferry terminal?
Yes we can pick you up, we recommend if you are coming on the morning ferry that you use the Bluebridge ferry that gets in at 11.45am as the Interislander Ferry gets in at 12.30pm – this is the time the tour departs Picton and often you won’t be off the ferry for a while or if you have a car you definately won’t have time to make the tour.
Can I bring my luggage with me?
Over summer our vans are full so we cannot take your luggage with you on a group tour. There are options to leave your luggage at the Picton or Blenheim I Sites for a couple of dollars, but you need to check the closing time to ensure we can be back there in time to collect your luggage. If this doesn’t work for you we may be able to do a private or group tour for you where we are able to transport your luggage.
I’m coming to Picton on a cruise ship, do you pick up at the ship?
The larger cruise ships berth in the commercial port and we cannot enter the port so we pick up at the Picton I Site carpark. The cruise company provide shuttle buses from the ship to the I Site – which is a 5 minute journey where we will be waiting to pick you up. If you are on a smaller cruise ship that is berthing close in to the ferry terminal you will be able to ‘follow the blue line’ to the Picton I Site -also a short 5 minute walk.
I’m in a Campervan, where should I stay?
There are lots of options for campervans in the Marlborough region and we are often asked about whether you can stay in a vineyard overnight. We recommend you check out the Campable App for some real Kiwi farm and vineyard experiences.